Frequently Asked Questions

We get these questions a lot. Here are our best answers...

What is NEMT insurance?

NEMT insurance is a specialized type of commercial auto insurance designed for businesses that provide Non-Emergency Medical Transportation services. It covers your vehicles, drivers, and passengers, ensuring you’re protected from liability and other risks specific to medical transportation.

How much does NEMT insurance cost?

The cost of NEMT insurance varies based on factors such as the size of your fleet, the types of vehicles you operate, your coverage limits, and the state you're in. On average, NEMT businesses can expect to pay between $500 to $2,000 per vehicle per month. To get an accurate quote, contact us for a personalized estimate.

What does NEMT insurance cover?

NEMT insurance typically covers a range of liabilities, including auto liability, physical damage, general liability, and workers’ compensation. It also protects against risks specific to transporting patients, such as passenger injuries or vehicle damage during transport.

Is NEMT insurance required by law?

Yes, most states require NEMT businesses to carry specific insurance coverages to operate legally. The required coverages often include auto liability and workers' compensation. Be sure to check with your state’s transportation authority to understand the specific insurance requirements.

What are the minimum insurance requirements for NEMT businesses?

Minimum insurance requirements vary by state, but most NEMT businesses need at least auto liability coverage with limits typically starting at $100,000 per person and $300,000 per accident. Some states may also require uninsured/underinsured motorist coverage, medical payments, and workers’ compensation.

How can I reduce the cost of NEMT insurance?

You can lower your NEMT insurance premiums by maintaining a clean driving record, bundling policies, increasing deductibles, or implementing safety programs for your drivers. Regularly reviewing and adjusting your coverage based on your business needs can also help reduce costs.

Do I need workers' compensation for my NEMT business?

es, most states require NEMT businesses to carry workers’ compensation insurance if they have employees. This coverage protects your business from the financial burden of workplace injuries and medical expenses related to employee accidents.

What vehicles are covered under NEMT insurance?

NEMT insurance typically covers a range of vehicles, including wheelchair vans, ambulatory vehicles, stretcher vans, and non-medical emergency vehicles used for transporting patients to medical appointments. Coverage can be tailored to meet the specific needs of your fleet.

How do I get an NEMT insurance quote?

Getting an NEMT insurance quote is easy. Simply contact us or fill out our online form, providing information about your business, the vehicles you operate, and your coverage needs. We’ll tailor a policy specifically for you and get you the best rates available.

Why is NEMT insurance more expensive than regular auto insurance?

NEMT insurance tends to be more expensive because of the higher risks associated with transporting passengers, especially those with medical needs. The costs also reflect the comprehensive nature of coverage, which includes auto liability, medical expenses, and protection for passengers.

Can't find an answer to your question?

We'd love to answer it for you personally. Just click below to get started.

More Q&A About NEMT Insurance

What types of businesses need NEMT insurance?

Any business that provides non-emergency medical transportation services, such as transporting patients to medical appointments, rehabilitation centers, or nursing homes, needs NEMT insurance. This includes both small and large-scale NEMT providers, as well as independent contractors.


Can I customize my NEMT insurance policy?

Yes, NEMT insurance policies can be tailored to meet your specific needs. You can choose coverage options based on your fleet size, the types of vehicles you operate, and additional coverages such as general liability or workers’ compensation.


What’s the difference between NEMT insurance and regular auto insurance?

NEMT insurance is designed specifically for businesses that transport passengers to medical appointments. It includes coverage options like passenger injury protection and higher liability limits compared to regular auto insurance, which typically covers personal vehicles for everyday use.


Do I need special insurance for wheelchair vans?

Yes, wheelchair vans require specialized coverage under NEMT insurance policies. This ensures both the vehicle and passengers are protected in the event of an accident or injury during transport.


What are the key factors that affect the cost of NEMT insurance?

The cost of NEMT insurance depends on several factors, including the size of your fleet, the types of vehicles you use, your claims history, coverage limits, and the state you operate in. Larger fleets and higher liability limits typically result in higher premiums.


How do I file a claim with my NEMT insurance provider?

Filing a claim is simple. Contact your insurance provider, provide details about the incident, and submit any required documentation such as accident reports or medical bills. Most providers offer 24/7 claims support to ensure fast and efficient processing.


Can I get coverage for part-time NEMT services?

Yes, you can obtain NEMT insurance even if you operate on a part-time or seasonal basis. Your insurance policy can be customized to reflect your business operations, ensuring you pay for only the coverage you need.


What happens if one of my drivers is at fault in an accident?

If your driver is found to be at fault in an accident, your NEMT insurance policy will cover liability costs, including property damage and medical expenses, up to the policy limits. Having comprehensive coverage helps protect your business from financial losses.


Is there a difference between NEMT and paratransit insurance?

NEMT insurance and paratransit insurance are similar but may differ in the specific types of services covered. Paratransit insurance typically focuses on transportation services for individuals with disabilities, while NEMT insurance covers broader medical transportation needs.


Do I need NEMT insurance if I’m an independent contractor?

Yes, independent contractors providing non-emergency medical transportation services should carry NEMT insurance. This ensures you are protected from liability in the event of an accident, injury, or property damage while transporting patients.


What happens if a passenger is injured during transport?

If a passenger is injured during transport, your NEMT insurance policy will cover their medical expenses and any potential legal fees if a lawsuit arises. This is why having passenger liability coverage is crucial for NEMT businesses.


Does NEMT insurance cover vehicle breakdowns?

NEMT insurance primarily covers liability and physical damage to vehicles, but you can add roadside assistance to your policy to cover breakdowns. Roadside assistance can include towing, fuel delivery, and vehicle repairs to get you back on the road quickly.


Can I bundle NEMT insurance with other types of business insurance?

Yes, many providers offer the ability to bundle NEMT insurance with other types of business insurance, such as general liability, workers’ compensation, and property insurance. Bundling policies can help you save on premiums and simplify coverage management.


How can I ensure my NEMT insurance policy meets state requirements?

It’s important to work with an experienced insurance provider who understands your state’s specific regulations for NEMT businesses. They can tailor a policy to ensure you meet all state-mandated insurance requirements, including auto liability and passenger protection.


Do I need commercial auto insurance for each vehicle in my NEMT fleet?

Yes, each vehicle in your NEMT fleet needs to be covered under a commercial auto insurance policy. This ensures that every vehicle, whether it’s a wheelchair van, ambulatory vehicle, or regular transport vehicle, is protected from liability risks.


How often should I review my NEMT insurance policy?

It’s a good idea to review your NEMT insurance policy at least once a year or whenever you make significant changes to your fleet or business operations. Regular reviews help ensure that your coverage limits and policies are up to date.


Are there any discounts available for NEMT insurance?

Some providers offer discounts for NEMT businesses with excellent safety records, multiple vehicles, or those who bundle policies. Be sure to ask your insurance provider about any potential savings opportunities.


What happens if my NEMT insurance coverage lapses?

If your NEMT insurance coverage lapses, your business may be exposed to significant financial and legal risks. Operating without insurance can result in fines, loss of operating licenses, and personal liability for accidents. It’s crucial to keep your policy active.


How do I choose the right coverage limits for my NEMT business?

Choosing the right coverage limits depends on the size of your fleet, the types of vehicles you operate, and your state’s insurance requirements. Working with an experienced provider can help you determine the best coverage options for your specific needs.


What are the risks of underinsuring my NEMT business?

Underinsuring your NEMT business can expose you to significant financial risks. If an accident occurs and your policy doesn’t provide adequate coverage, you may have to pay out of pocket for damages, medical expenses, and legal fees.

Free NEMT Insurance Checklist

Non-Emergency Medical Transport (NEMT) Insurance NEMT Commercial Auto Insurance NEMT General Liability Insurance NEMT SAM NEMT Sexual Abuse and Molestation Free NEMT Insurance Checklist

Before you leave, get your Free NEMT Insurance Checklist to ensure you’re covered and compliant.

 Don’t miss this essential guide!